Terms & Policies


Last revision: May, 2023

Please read these terms of use carefully before using this website.

The following Terms and Conditions govern and apply to your use of or reliance upon this website maintained by Anupaya Cabin Co. (the "Website").

Your access or use of the Website indicates that you have read, understand and agree to be bound by these Terms and Conditions and any other applicable laws, statutes and/or regulations. We may change these Terms and Conditions at any time without notice, effective upon its posting to the Website. Your continued use of the Website will be considered your acceptance to the revised Terms and Conditions.

Age Restriction

You must be at least eighteen (18) years of age to use this Website or any services contained herein. Your access or use of this Website indicates your representation that you are at least eighteen (18) years of age. We assume no responsibility or liability for any misrepresentation of your age.

Intellectual Property

All intellectual property on the Website is owned by us or our licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names are owned, registered and/or licensed by us. All content on the Website, including but not limited to text, software, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content is a collective work under Canadian and other copyright laws and is the proprietary property of the Company; All rights reserved.

Use of Company Materials

We may provide you with certain information as a result of your use of the Website including, but not limited to, documentation, data, or information developed by us, and other materials which may assist in the use of the Website or Services ("Company Materials"). The Company Materials may not be used for any other purpose than the use of this Website and the services offered on the Website. Nothing in these Terms of Use may be interpreted as granting any license of intellectual property rights to you.

Account and Account Use

If your use of the Website requires an account identifying you as a user of the Website (an "Account"):

a) you are solely responsible for your Account and the maintenance, confidentiality and security of your Account and all passwords related to your Account, and any and all activities that occur under your Account, including all activities of any persons who gain access to your Account with or without your permission;

b) you agree to immediately notify us of any unauthorized use of your Account, any service provided through your Account or any password related to your Account, or any other breach of security with respect to your Account or any service provided through it, and you agree to provide assistance to us, as requested, to stop or remedy any breach of security related to your Account, and

c) you agree to provide true, current, accurate and complete customer information as requested by us from time to time and you agree to promptly notify us of any changes to this information as required to keep such information held by us current, complete and accurate.


When you make a purchase on the Website, you agree to provide a valid instrument to make a payment. Pay attention to the details of the transaction, as your total price may include taxes, fees, and shipping costs, all of which you are responsible for.

When you provide a payment instrument to us, you confirm that you are permitted to use that payment instrument. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment instrument you designate for the transaction. You also authorize us to collect and store that funding instrument, along with other related transaction information.

If you pay by credit or debit card, we may obtain a pre-approval from the issuer of the card for an amount as high as the full price. If you cancel a transaction before completion, this pre-approval may result in those funds not otherwise being immediately available to you.

We may cancel any transaction if we believe the transaction violates these Terms, or if we believe doing so may prevent financial loss.

In order to prevent financial loss to you or to us, we may contact your funding instrument issuer, law enforcement, or affected third parties (including other users) and share details of any payments you are associated with, if we believe doing so may prevent financial loss or a violation of law.

Sale of Goods and Services

We may sell goods or services or allow third parties to sell goods or services on the Website. We undertake to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, we do not guarantee the accuracy or reliability of any product information and you acknowledge and agree that you purchase such products at your own risk.

Shipping, delivery, and return policy


Local Pickup:

For all Ottawa Valley peeps, we have a FREE LOCAL PICKUP option in Deep River!

Canadian Orders:

$10 Flat rate shipping for all orders less than $150

$150 and up is free!

USA Orders:

$25 Flat rate shipping for all orders less than $250

$250 and up is free!

Once orders have shipped, they should typically arrive within 5-10 business days for Canadian destinations. US destinations may take longer. Please allow for extended delivery times during holiday seasons including Black Friday and Cyber Monday.


If an order is returned to us from the mail carrier due to an incomplete or invalid address, there will be an additional shipping charge to the customer for the second shipping attempt. Inputting the correct address, contact email, and contact phone number is the responsibility of the customer!

International Orders:

Yes we do! Rates will vary depending on size, weight and destination and will be quoted prior to purchase during the checkout process. All shipping and related fees (customs, duties, brokerage etc.) for international orders are the responsibility of the customer. International orders are shipped within 3 business days after payment is received.

All International orders are final sale and not eligible for returns or exchanges.


If the product you ordered doesn't fit or is unsatisfactory in any way you have 30 days from the original date of purchase to return the item to us for an exchange OR a store credit, excluding the original cost of shipping. All conditions listed above and below must be satisfied in order to qualify for an exchange or return. Some exceptions may apply. Store credits are valid for one year from date of issue, are non-transferable and non-convertible.

PLEASE NOTE THAT ALL SALE ITEMS ARE FINAL SALE - No Returns, Exchanges or Refunds on Sale Items. 

The customer is responsible for all shipping costs associated with returns or exchanges. This also includes the initial cost of shipping to Anupaya on any orders that initially qualified for free shipping but no longer do after returns or exchanges.

Before you proceed with either a return or exchange, please ensure that you meet the conditions required for a return or exchange:

  • The product(s) have not been washed OR worn.
  • The product(s) have not been damaged or soiled in any way.
  • The product(s) were purchased at full retail value and were not on Sale or discounted from regular list price.

To exchange an item(s):

You will need to repack your purchase in its original packaging (please pack it safely and securely) and ship it back to our warehouse. Please keep your tracking information.

VERY IMPORTANT: If you're returning or exchanging from the US, you'll need to fill out a 'Customs Declaration' form with the courier of your choice. Clearly identify the shipment as "RETURN ITEMS" so that Canada Customs doesn't charge you or us for duties. Please note that any packages returned to us that incur return fees - duties, brokerage, customs, COD, shipping or related - will not be accepted by Anupaya and returned to sender.

To return an item(s):

  1. Please email us at info@anupaya.ca and drop us a note stating: your name, your order number, and why you are returning the item.
  2. Mail the item back to us, along with a copy of the note to: Anupaya, 1696 Moore's Road, PO Box 1239, Deep River, Ontario K0J 1P0

    Once your return item has been received and inspected (making sure it has not been washed, worn, soiled etc.), we'll process your request and email you a store credit code to use on your next purchase, provided all conditions are met.

Customer is responsible for all related shipping fees associated with return item(s).

If you have any further questions, please don't hesitate to reach out to us at info@anupaya.ca

Acceptable Use

You agree not to use the Website for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website in any way that could damage the Website, the services or the general business of Anupaya Cabin Co.

You further agree not to use and/or access the Website:

a) To harass, abuse, or threaten others or otherwise violate any person's legal rights;

b) To violate any intellectual property rights of us or any third party;

c) To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;

d) To perpetrate any fraud;

e) To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;

f) To publish or distribute any obscene or defamatory material;

g) To publish or distribute any material that incites violence, hate or discrimination towards any group;

h) To unlawfully gather information about others.

Protection of Privacy

Through your use of the Website, you may provide us with certain information. By using the Website, you authorize us to use your information in Canada and any other country where We may operate.

When you register for an account, you provide us with a valid email address and may provide us with additional information, such as your name and/or billing information. Depending on how you use our Website, we may also receive information from external applications you use to access our Website, or we may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.

We use the information gathered from you to ensure your continued good experience on our website, including through email communication. We may also track certain of the passive information received to improve our marketing and analytics, and for this, we may work with third-party providers.

If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser. Please be aware that we will still receive information about you that you have provided, such as your email address.

Reverse Engineering & Security

You may not undertake any of the following actions:

a) Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website;

b) Violate the security of the Website through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.

Data Loss

Please note that guests of Anupaya Cabin Co. take full responsibility for their own safety, security and health as well as that of any visitors or dependants who may accompany them, whether for overnight accommodation or day use. Anupaya Inc. shall not be held liable for any accident, injury or medical mishap nor for any direct or indirect damages or harm caused or sustained as a consequence of use. This includes but may not be limited to damages, insurance, loss due to fire, theft, and misconduct.


You defend and indemnify Anupaya Cabin Co. and any of its affiliates and hold us harmless against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to your use or misuse of the Website, your breach of these Terms and Conditions, or your conduct or actions. We will select our own legal counsel and may participate in our own defense, if we wish to do so.

Spam Policy

You are strictly prohibited from using the Website or any of our services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

Third-Party Links & Content

We may occasionally post links to third party websites or other services. We are not responsible or liable for any loss or damage caused as a result of your use of any third party services linked to from our Website.


To the extent any part or sub-part of these Terms and Conditions is held ineffective or invalid by any court of law, the prior, effective version of these Terms and Conditions be considered enforceable and valid to the fullest extent.

Service Interruptions

We may need to interrupt your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that we will have no liability for any damage or loss caused as a result of such downtime.

Termination of Account

We may, in our sole discretion, suspend, restrict or terminate your Account and your use of the Website, effective at any time, without notice to you, for any reason, including because the operation or efficiency of the Website or our or any third party's equipment or network is impaired by your use of the Website, any amount is past due from you to us, we have received a third party complaint which relates to your use or misuse of the Website, or you have been or are in breach of any term or condition of these Terms and Conditions. We will have no responsibility to notify any third party, including any third party providers of services, merchandise or information, of any suspension, restriction or termination of your access to the Website.

Service Interruptions

To the extent any part or sub-part of these Terms and Conditions is held ineffective or invalid by any court of law, the prior, effective version of these Terms and Conditions be considered enforceable and valid to the fullest extent.

No Warranties

Your use of the Website is at your sole and exclusive risk and any services provided by us are on an "as is" basis. We disclaim any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties that the Website will meet your needs or that the Website will be uninterrupted, error-free, or secure. We also make no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. Any damage that may occur to you, through your computer system, or as a result of loss of your data from your use of the Website is your sole responsibility and we are not liable for any such damage or loss.

Limitation on Liability

We are not liable for any damages that may occur to you as a result of your use of the Website, to the fullest extent permitted by law. The maximum liability of Anupaya Cabin Co. arising from your use of the Website is limited to the greater of one hundred ($100) Canadian Dollars or the amount you paid to Anupaya Cabin Co. in the last six (6) months. This applies to any and all claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

Privacy & Cookies

In addition to these Terms and Conditions, this Website has a Privacy Policy that describes how your personal data is collected and how cookies are used on the Website. For more information, you may refer to our Privacy Policy, below.

By using or browsing this Website, you also acknowledge that you have read the policies linked below.

Privacy Policy
Cookie Policy

Anupaya Cabin Co.
1696 Moore’s Road
Deep River, Ont
K0J 1P0

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